Bayus App ("we," "our," "us") values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our transportation services, website, and mobile applications (collectively, the "Services"). By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.

1. Information We Collect

a. Personal Information

• Contact details: Name, email address, phone number, and home address.
• Payment information: Billing address, credit/debit card details, or other payment details.

b. Non-Personal Information

• Usage data: IP address, browser type, operating system, and interaction with our website or mobile app.
• Device information: Device model, unique identifiers, and mobile network information.

c. Location Information

Real-time GPS location data when using our app for vehicle requests or tracking.

d. Communication

Information you provide when contacting us for customer service or other inquiries.

2. How We Use Your Information

We use your information to:

• Provide and improve our Services, including booking vehicles and managing logistics.
• Process payments and issue receipts.
• Communicate with you about bookings, updates, and promotions.
• Ensure safety and compliance with legal obligations.
• Analyze usage patterns to enhance user experience.

3. Sharing Your Information

We may share your information with:

• Service providers: For payment processing, vehicle maintenance, and IT support.
• Drivers and logistics partners: To fulfill transportation requests.
• Legal authorities: If required by law or to protect the rights, safety, or property of our company or others.

We do not sell or rent your personal information to third parties.

4. Data Retention

We retain your information for as long as necessary to:

• Provide Services to you.
• Comply with legal and regulatory obligations.
• Resolve disputes and enforce our agreements.

5. Security of Your Information

We implement appropriate technical and organizational measures to safeguard your information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information.
• Opt out of receiving marketing communications.
• Restrict or object to the processing of your data.

To exercise these rights, contact us at [Insert Contact Email].

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance your browsing experience.
• Analyze traffic and usage patterns.
• Deliver targeted advertisements.

You can manage your cookie preferences through your browser settings.

8. Third-Party Links

Our Services may include links to third-party websites or services. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." Your continued use of our Services after such changes constitutes your acceptance of the revised Privacy Policy.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Bayus Transit Company
Email: info@bayus.com
Phone: +255 745 940 124
Address: Nkuhungu Street, Dodoma Mjini, Tanzania